Question 1

When will Hotel The Dunes open?

Accepted Answer

Hotel The Dunes opens its doors in the spring of 2026. From May, we would be happy to welcome you.

Question 2

What time is breakfast?

Accepted Answer

Breakfast is served daily in restaurant AZUR in the form of an extensive breakfast buffet, where you can drop in between 08:00 and 10:30 to enjoy a refined start to the day in peace.

Question 3

What time is dinner?

Accepted Answer

Our dinner is served in restaurant AZUR, where you will be welcomed in a relaxed and stylish ambiance between 6:00 PM and 8:00 PM.

Question 4

What time can I check in and out?

Accepted Answer

You can check in from 3:00 PM and check out until 11:00 AM. For special requests, you can always contact us, and we will be happy to assist you if possible.

Question 5

Do the rooms have a balcony or terrace?

Accepted Answer

All rooms on the ground floor of our hotel have a terrace, all rooms on the first and second floor have a balcony.

Question 6

Are there rooms for people with disabilities?

Accepted Answer

Wheelchair-friendly rooms are available, including a MIVA room on the ground floor. There is an elevator available for easy access to all floors.

Question 7

Are there rooms for families with small children?

Accepted Answer

We offer some rooms with connecting doors, ideal for families with children.For our youngest guests, we are happy to provide an extra baby bed in the room, suitable for children up to and including 2 years old. This way, even the little ones can comfortably enjoy your stay. The cost is €25 per night for a baby bed.

Question 8

Is there Wifi?

Accepted Answer

The entire hotel is equipped with free Wi-Fi, for a comfortable and carefree stay.

Question 9

Is there a minibar in the hotel room?

Accepted Answer

Each room is equipped with a minibar. From our sustainable vision, we keep it empty so that you can decide how to use it yourself.

Question 10

Are pets allowed?

Accepted Answer

We are sorry, but unfortunately pets are not allowed in our hotel. This is to keep the experience optimal for all our guests, including those with allergies.

Question 11

Is smoking allowed?

Accepted Answer

Smoking is prohibited throughout the hotel, including all rooms. In rooms with a balcony or terrace, smoking is only permitted when the balcony or terrace door is fully closed. The use of candles, incense, or similar items in the rooms is not allowed due to fire hazard.A fine of €300 per violation will be charged for smoking in a prohibited area.We thank you for your understanding and cooperation in ensuring a safe and pleasant environment for all our guests.

Question 12

Can a third person be in the room?

Accepted Answer

Yes, it is possible to have a third person stay in the room. We will place a comfortable extra bed in the hotel room for this purpose. The surcharge for an extra person is €75 per night, including breakfast. For children aged 3 to 11 years, a reduced rate of €50 per night applies, also including breakfast.

Question 13

Is there air conditioning in the hotel?

Accepted Answer

All our rooms are equipped with a modern air conditioning system, allowing you to heat or cool the temperature as desired. You can easily control this via the white control box on the wall. To activate the air conditioning, close all windows and place your keycard in the card holder.

Question 14

How is the hotel located?

Accepted Answer

Our hotel is ideally located, just a five-minute walk from the sea and beach and two minutes from the lively center, allowing you to effortlessly enjoy relaxation and conviviality.

Question 15

Where can I park?

Accepted Answer

The hotel has a spacious secure parking garage under the hotel. We advise you to reserve a parking space in advance so that we can let you park immediately upon arrival. The cost is €19 per day. You can use the parking garage from 12:00 on the day of arrival; on the day of departure, we ask you to exit before 12:00. Check-in is possible from 15:00.

Question 16

Are there charging stations for electric cars?

Accepted Answer

In our private parking garage, there are 10 charging points for electric cars available.

Question 17

Is there a disabled parking space available?

Accepted Answer

For guests with disabilities, a disabled parking space is available in the private parking garage under the hotel. From the parking garage, you can take the elevator up, so you arrive directly at the reception.

Question 18

Is there a bicycle parking?

Accepted Answer

We have a bicycle storage facility for our hotel guests. It is located in the parking garage in a separate area. Here you can store your own bicycles. The parking garage is accessible to guests only. Charging electric bicycles is also possible here. PLEASE NOTE! For safety reasons, it is not allowed to take batteries to your room and/or charge them. We thank you for your understanding.

Question 19

Can I rent a bike?

Accepted Answer

Would you like to rent a (electric) bike? Then we would like to refer you to www.akkerdaastweewielers.com in Domburg, just 100 meters walking distance from the hotel.

Question 20

Can I rent a beach cabin?

Accepted Answer

To make your stay at the sea even more complete, we rent beach huts for €35.00 per day. The beach cabin is equipped with two beach chairs, a sunbed, a windscreen, and a small table, so you can enjoy the beach and sea in all comfort.Beach cabin are available from May until September 15th and can be requested with your reservation, subject to availability.

Question 21

Can I rent a beach cabin on the day of departure?

Accepted Answer

It is not possible to rent a beach cabin on the day of departure.

Question 22

How can I pay?

Accepted Answer

For your convenience, you can pay in our hotel with cash or the usual credit cards (Maestro, V Pay, Visa, and MasterCard). To ensure a smooth payment process, we cannot accept €200 and €500 bills.

Question 23

Is it possible to place a bouquet of flowers or a bottle of wine in the room as a gift?

Accepted Answer

Would you like to make your stay or someone else's extra special? We are happy to provide a bouquet of flowers in the room from €30 or a bottle of house wine for €30. We will gladly arrange this lovely gesture for you; the costs can be easily charged to your credit card.

Question 24

Is there an AED present?

Accepted Answer

For your peace of mind and safety, an AED is available at the reception, always ready for use if needed.

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